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Cookies Policy

This Cookies Policy explains how Luckygreen Casino uses cookies and similar technologies when you visit or use its website. It describes what cookies are, the types of cookies that may be used, why they are used, and the choices available to you. This policy should be read together with our Privacy Policy and any applicable website terms. By continuing to use the website, you acknowledge that cookies may be placed on your device where permitted by law and according to your cookie preferences.

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1. What are cookies?

Cookies are small text files that a website may store on your computer, tablet, mobile phone or another internet-connected device. They allow the website to recognise your device and remember certain information about your visit. Cookies can help a website function correctly, make it easier to use, and provide information about how visitors interact with its pages.

In this article

Some cookies are placed by Luckygreen Casino, while others may be placed by service providers that support website functions, security, analytics, advertising or other services. These third parties may process information collected through cookies in accordance with their own privacy notices and applicable legal requirements.

A cookie may be a session cookie or a persistent cookie. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period of time or until they are deleted. The period for which a cookie remains active may depend on its purpose and the settings of your browser or device.

Cookies do not usually contain information that directly identifies you by name. However, cookie information may be linked with other information, such as account, device or usage information, and may therefore be treated as personal information under applicable privacy law.

2. How we use cookies

Luckygreen Casino may use cookies and similar technologies for a range of legitimate business and operational purposes. The precise cookies used may change as the website, its features and its supporting services develop. Cookies may be used to:

  • Enable essential website features and allow pages, forms and account functions to operate.
  • Maintain security, help detect suspicious activity and protect the website and users from misuse.
  • Remember information that you have entered or choices that you have made during a visit.
  • Keep you signed in where a sign-in feature is available and permitted.
  • Support account verification, age checks, identity checks and other compliance processes where relevant.
  • Remember responsible gambling settings, communication choices or other preferences that you select.
  • Understand how visitors navigate the website, which pages are used and whether content is performing as intended.
  • Identify technical errors, improve website speed, test new features and maintain reliable services.
  • Provide content or promotional messages that may be more relevant to your interests, where permitted and where applicable.
  • Measure the performance of communications, campaigns or website activity without creating unnecessary personal profiles.

Essential cookies

Essential cookies are needed for basic website operation, security and requested services. They may support navigation, account access, session management, fraud prevention and other functions that you expect when using an online gambling website. Because these cookies are necessary for the website to operate or to provide a service you request, they may not be removable through a cookie preference tool. You may still be able to block them through your browser, but doing so could prevent parts of the website from working properly.

Preference and functionality cookies

Preference cookies help the website remember choices such as language, region, display settings or other options. Functionality cookies can support features that improve your experience. If you disable these cookies, you may need to repeat preferences each time you visit, and some website features may not operate as intended.

Analytics and performance cookies

Analytics cookies may collect information about visits, page views, navigation patterns, device type, browser type and technical performance. This information is generally used in an aggregated or pseudonymous form to understand website usage and improve content, accessibility, security and performance. Analytics information may also help us identify pages that are difficult to use or technical problems that need attention.

Advertising and marketing cookies

Where applicable and permitted, advertising or marketing cookies may be used to help measure promotional activity, limit repeated messages or show content that is more relevant to your interests. These cookies may be placed by us or by approved third-party providers. We do not use cookies to remove your responsibility to make informed gambling decisions, and marketing activity may be subject to applicable gambling advertising and responsible gambling requirements.

3. Similar technologies and third parties

In addition to cookies, the website may use technologies such as pixels, tags, software development kits, local storage, device identifiers and similar tools. These technologies can perform functions that are similar to cookies, including recognising a device, measuring activity, maintaining security and understanding how services are used.

Third-party providers may process information obtained through cookies or similar technologies when they provide services to Luckygreen Casino. These providers may include website hosting, security, fraud prevention, analytics, customer support, payment support, communications or technical service providers. They are expected to handle information in accordance with contractual obligations and applicable law.

Some third-party services may set their own cookies or use similar technologies when their content or tools appear on the website. Luckygreen Casino does not control every cookie that may be used by an independent third party. You should review the relevant third party’s privacy or cookie information for further details about its practices, settings and available choices.

Information collected through cookies may be processed in Australia or another country where Luckygreen Casino, its service providers or relevant technology partners operate. Any handling of personal information will be subject to applicable privacy obligations and the safeguards described in our Privacy Policy.

5. Updates and further information

We may update this Cookies Policy from time to time to reflect changes to the website, the cookies and technologies used, service providers, legal requirements or our privacy practices. The updated version will be made available on this page, together with the revised effective date where appropriate. You should review this policy periodically so that you remain informed about how cookies are used.

This policy is intended to provide general information and does not describe every cookie or technical identifier that may be used at every time. The categories and purposes described here may overlap, and a particular cookie may have more than one function. Where required, additional information may be provided through a cookie banner, preference centre, website notice or relevant service information.

For information about how Luckygreen Casino collects, uses, stores, discloses and protects personal information, please read the Privacy Policy. If you have questions about cookies, privacy or your available choices, use the contact method made available on the website. Do not include sensitive account, payment or identity information unless it is specifically requested through a secure channel.

If you are in Australia, you should also consider the privacy settings available on your own devices and browsers. You remain responsible for protecting access to your devices, accounts and login information, including by using appropriate security settings and keeping software reasonably up to date.