Contact Luckygreen Casino

For help, please contact Luckygreen Casino by email at support@luckygreencasino.click. Email is the appropriate way to ask questions, report an issue or request assistance with your account. Please send your message from the email address linked to your account where possible, so the team can review your enquiry more efficiently.

To help support understand and resolve your request faster, include your account email or username, a short description of the issue and any relevant details, such as when the problem occurred. You may also attach screenshots if relevant. Do not include your password, full payment card details or other sensitive security information in your message.

Common reasons to contact support

• Account access, account details and verification questions
• Deposits, withdrawals and payment-related enquiries
• Questions about applicable bonus terms and conditions
• Technical problems, errors or difficulties using the website
• Responsible gambling requests, including requests for account assistance or restrictions

Please provide one enquiry per message where practical and use a clear subject line. If your request concerns a transaction, include the relevant date and amount, but do not send complete card numbers or passwords. The support team may need to ask for additional information to protect your account and verify your identity.

Luckygreen Casino support generally aims to reply usually within 24 hours. Some matters may take longer where further checks or information are required. Please avoid sending repeated messages about the same issue, as this may make it harder to track your original request.